Service Excellence

S.O.S Culture

We at Bell are dedicated to a Science of Service (S.O.S.) culture. We are constantly striving to improve our service and we monitor our progress by participation in the Press Ganey national survey of patient satisfaction, where we are compared to over 1700 hospitals nation-wide. Our goal is to be ranked among the best in the country. In order for us to meet our goal, we need your input. When your survey arrives, evaluate us honestly and tell us what we can do to make your experience at Bell better. 

STRIVE FOR FIVE is a program where we hope to exceed your expectations regarding our service while you are here at Bell.